THE PAVERS STORY
Feeling bereft of options for stylish yet comfortable shoes for her own sensitive feet, Catherine Paver started a home-based business on a small, £200 bank loan. More than 4 decades later, Pavers has become a much-loved footwear retailer with a revenue that exceeds £120 million, and a network of more than 160 stores. Pavers also has the distinction of being one of the few retailers in the world to have its own home shopping satellite channel, PaversShoes.TV.
The joint venture, powered by shared family values and a passion to perform with excellence, led to the creation of Pavers England - a dynamic brand with a focus on providing stylish and comfortable footwear and accessories to key markets in South Asia, China, and the Middle East. Pavers England operates 45 stores across South Asia.
In 2008, Pavers entered a joint venture with Foresight Group, a London-based $1.25 billion global conglomerate. Established in 1984 by its founding Chairman Dr. Ravi K Mehrotra CBE, Foresight Group has a diverse business portfolio that encompasses shipping, oil drilling & exploration, manufacturing, and F&B. The Group has a global footprint of excellence in Europe, South Asia, China and the Middle East.
With its rich British heritage as a strong global organization and an admirable track record of success across South Asia, Pavers England is poised for a rapid expansion across China, Africa, and the Gulf region.
CONCEPT & PURPOSE
WHAT MAKES PAVERS ENGLAND SPECIAL?Deep values, a sense of shared destiny, and a whole lot of passion and love for shoes – these are the threads that bind Pavers England, both as a company and as a community.
Beyond designing handcrafted footwear and accessories Pavers England have made it our business to bring happiness into the world in our own little way by creating products that are beautiful, comfortable and long-lasting. Ours is a unique “Concept to Carrier Bag” approach that guides us in owning and managing the full length and breadth of our business, from research and development to production, through to marketing and after-sales customer service.
We are one of the very few global brands that thrive within this hands-on operational culture and we are proud to say that “it has been at the cornerstone of our success through the years”.
Pavers have a global network of R&D centres where concepts are developed, designed and tested, before they ultimately get to our HQ in York, UK for final selection. The result: we have an expansive array of products that appeal to an international, multi-generational, multi-cultural audience, giving you the distinct Pavers England hallmarks of comfort, quality and style.
We believe in empowering our people. This is evident in the $5 million that we invest annually towards the continuous training of our over 2000-strong team of Brand Associates. We require all of our sales personnel to undergo a knowledge and skill-building program called the Pavers Retail Excellence Academy. This is critical in optimizing their talents and transforming them into full-fledged brand ambassadors who embody the Pavers England legacy of uncompromising excellence. Our strong commitment towards our people has even earned us the 2016 “Investor in People” Award in the UK.
In a Pavers England store every option has a story and it is our ambition to make shopping with us a positive memorable experience. We do not stop at getting our wares off the shelves. Our care and dedication stay with our customers long after they have left our store.
We have a dedicated customer service team to offer support and after sales service should you need to contact us.
Our expertise also extends to Airport retail – a feat of management efficiency that even the world’s largest companies find challenging. We have 22 airport stores that are powered by a “Rapid Retail Reaction & Replenishment” system that grants us full control over the entire supply chain.
Empowered by a fundamental principle of constant innovation and a penchant for exceeding expectations, we continue to look for new opportunities to delight and bring real joy into the lives of our loyal clientele. We are in the business of happiness – always have been, always will be.
If we are in it, we are in it for the long haul. We operate with a long-term engagement in mind. We are for stability, sustainability and wish to grow even stronger relationships with our clients & partners during Our next ten years in India.
We relentlessly adhere to the highest standards of quality in the market - providing goods and services in a thorough and committed manner that leaves no room for compromise.TRUST & RELIABILITY
We are a company that puts a high value on consistency and resilience from the way we manage our business, interact with our partners, to the way we cultivate lasting relationships with our customers.Our word, Our bond.INTEGRITY
We are unfailingly committed towards upholding honesty, transparency, and ethics in everything that we do. Through morally upright governance, we provide sustained value to all of our stakeholders. We are more than just a business."WOW" SERVICE
We don't just sell shoes and accessories. We provide a full Pavers England experience; one that is designed to be impactful, pleasant, and memorable. Every Pavers England employee is a Brand Ambassador who don't just meet expectations but exceed them.YES CULTURE
Our legacy is one that is built on caring for customers. Our responsibility goes beyond getting the shoes off the counter. We thrive with in a "YES CULTURE" and employ a multi-generational approach.
TRACK RECORD & COMMITMENTSOUR TRACK RECORD
- CORE COMPETENCY IN INTERNATIONAL FOOTWEAR RETAIL OF OVER 50 YEARS
- STRONG FINANCIAL TRACK RECORD
- FAMILY-OWNED ENTERPRISE
- GLOBAL BRAND OWNERSHIP
- INTERNATIONAL MANAGEMENT EXPERIENCE & TRACK RECORD OF MORE THAN 200 YEARS
- LISTED IN THE EUROPE’S FORTUNE 500 IN 2015
- TIMES UK - TOP 100 FAST TRACK GROWTH COMPANIES IN 2015
- RECIPIENT OF “INVESTOR IN PEOPLE” IN 2016
- PAVERS RETAIL EXCELLENCE ACADEMY WITH A BASE IN UK & INDIA
- OVER 2000 BRAND ASSOCIATES AROUND THE WORLD
- 50 YEARS OF COMMITMENT TOWARDS “ONE BRAND,” FOCUSED ON BUILDING A GLOBAL MULTI-GENERATION LEGACY
- RECOGNIZED BY THE UK TRADE & INVESTMENT AS THE #1 MARKET ENTRANT IN INDIA
- THE MOST ADMIRED SINGLE BRAND RETAILER FOR FOOTWEAR & ACCESSORIES
- DEEP COMMITMENT TO GROWTH ACROSS MIDDLE EAST, SOUTH ASIA, CHINA & AFRICA, WITH $60 MILLION PLEDGE FROM THE GROUP TOWARDS DEVELOPMENT OF BUSINESS IN THESE MARKETS BETWEEN 2016-2020
- LAUNCHING IN UAE & GCC IN THE SPRING OF 2016
- LAUNCHING IN CHINA IN THE AUTUMN OF 2016
- REGIONAL ONLINE ROLLOUT IN THE AUTUMN OF 2016
- MARKET ENTRY IN IRAN IN THE SPRING OF 2017
- MARKET ENTRY IN AFRICA IN 2018